4 Reasons Why Ticketmaster Won't Let You Sell a Ticket

Everything you need to know about ticket reselling on Ticketmaster

Written by Hannah Dillon

Last Updated: October 9, 2025 Fact Checked

Are you trying to sell a ticket on Ticketmaster but the site just isn't letting you? This can be frustrating, especially when you're trying to recoup some cash from a ticket you bought but can't use. In this article we'll go over all the reasons why Ticketmaster won't let you sell a ticket.

Why Ticketmaster Won't Let You Sell Tickets

The most common reason Ticketmaster won't let you sell a ticket is that the event you're selling a ticket for doesn't allow resale tickets. It could also be because you're trying to sell a third-party ticket, you didn't update your seller info, or you're trying to sell a non-Ticketmaster ticket.

1

Resale Tickets Not Allowed

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According to Ticketmaster, not all artists, teams, or venues allow ticket resale for certain rows, seats, or entire events.^{[1]
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Research source} Unfortunately, there's no way to know if your tickets are eligible for resale before you purchase them. The only way to find out is to select your order in the My Events or My Tickets portion of your account, and then select Sell.

2

Ticketmaster Is Not the Primary Ticket Provider

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If you purchased a third-party resale ticket on Ticketmaster, you can't resell that ticket on Ticketmaster if you change your mind.^{[2]
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Research source} Third-party resale tickets are also called verified resale tickets.

3

Your Seller Info Isn't Validated

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You must provide some information to Ticketmaster before you can sell. If you haven't validated your seller information, Ticketmaster won't let you resell your tickets.^{[3]
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Research source} To sell tickets you must do the following:
- Add a debit card or bank account to your Ticketmaster account
- Add a debit card or credit card (in case of refunds)
- Add your Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)