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Q&A for How to Reset the Voicemail Icon on Your Android Phone

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Question

What can I do if my phone says that my voicemail box is full when it isn't and nobody can leave me messages?

Community Answer

First of all, check under "Saved Messages" for messages you may not be aware you're hanging on to. If that's not the issue, deleting the voicemail pin might solve the problem.

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Question

How do I remove voicemail? I cannot receive incoming calls - it goes straight to voicemail.

Community Answer

You may have accidentally turned on forwarding to voicemail. Open your phone app, click the 'more'/three dots icon in the top right corner (or the options/menu button on the lower left of the phone on older devices), click settings, click call forwarding, click voice call, click always forward, and disable.

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Question

How can I get the symbol to show when someone leaves a voicemail?

Community Answer

Turn on the voicemail notification. This will get you notifications on your home screen.

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Question

In the past if I had a voicemail message on my Android phone it would show a little number at the top of my "Phone" icon, but it no longer does. How do I get that function to work again?

Community Answer

The setting is "Icon Badge." Look for that in the app settings or notification settings.

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