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Q&A for How to Apply a Gift Card Code to Amazon

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If I accidentally scratched off part of the code, is there any way that I can still redeem it?

Community Answer

Yes. Contact the Amazon customer service department and visit the help pages of their website for assistance.

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Question

Do I have to have an Amazon account to redeem a gift card?

Community Answer

Yes, in order to purchase anything from Amazon you must have an account.

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Question

The code is unreadable once I removed the film from it. Is there another way to use the card?

Community Answer

You can call Amazon's customer service department.

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Question

How many gift card codes can you enter?

Community Answer

You can enter as many gift card codes as you like on Amazon--they will continue to apply to your Amazon purchases until you've exhausted your balance.

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What can you do if your gift card has been used without your permission?

Community Answer

Generally speaking, there isn't much you can do to get a gift card balance back. You can try to file a claim with Amazon by contacting their customer service line or emailing them directly.

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Question

Where is the code on the card?

Community Answer

The physical gift card code should be on the back of the card. In most cases, you'll have to scratch off a film to view the code.

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Question

What do I do if my Amazon gift card doesn't have a number underneath?

Community Answer

It will always have a number underneath, since that is how you use the card. If there isn't one there, then it is likely a fake.

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Is it required to have a credit card with my gift card or can I use this without a credit card?

Community Answer

You can use these cards without the need of a credit card.

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Question

How do you “scan” an Amazon gift card?

Aly Rusciano

Community Answer

Scanning an Amazon gift card can only be done in the mobile app. First, find the "Manage gift card balance" option under "Payment" in your account. Then, click the "scan" icon (the image of a camera). This will open your device's camera and prompt you to scan the claim code rather than typing it out.

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