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Get your new iOS update going again with this user-friendly guide
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When your iPhone says "Update requested," this means your device is attempting to connect to the Apple server to download the newest update files. This issue is very common following new iOS releases, since there are other users attempting to download the same file. If your iPhone is stuck on this screen, there are plenty of easy fixes to get your update installed quickly. This wikiHow will show you how to troubleshoot your iPhone when it's taking too long to request an update.

Things You Should Know

  • "Update requested" means your device is trying to connect to the Apple server to download files.
  • Check your Wi-Fi connection and iPhone storage. Hard restart your iPhone.
  • Connect your iPhone to your computer. Open iTunes → click your device → "Summary" → "Check for update" → "Download and Update".
1

Check your Wi-Fi connection.

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  1. Open the Settings app, tap Wi-Fi, and connect to a working Wi-Fi network. The time it takes to download the update will depend on the update size, your device, and your internet speed.[1]
    • In the event of new iOS releases, there may be thousands of other people trying to download the same file from Apple's servers. In this case, you may need to wait a few hours (or until the next day) for your download to resume.
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About This Article

Rain Kengly
Written by:
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Rain Kengly. Rain is a tech writer and editor for wikiHow with over 5 years of professional writing experience. In the past, Rain has worked with other creative writers as a Writing Tutor at San Francisco State University and has published gaming features, guides, and news articles for a variety of media outlets. Rain shares a lifelong passion for writing and gaming and is eager to grow alongside new tech inventions. This article has been viewed 202,974 times.
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Co-authors: 3
Updated: October 7, 2025
Views: 202,974
Categories: Apple iOS
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