How to Determine if the Motor Coupler is Broken in your Washing Machine

Co-authored by Homer Flores

Last Updated: February 25, 2021

Are your clothes coming out wet at the end of the spin cycle? Follow these instructions to find out if you have a broken motor coupler in your Whirlpool or Kenmore washing machine.

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If the washer fills to the selected level and starts agitating properly, then the problem is not a broken motor coupler.^{[1]
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If the washer fills to the selected level and you hear the motor running but the washer is not agitating, set the dial on the spin cycle. If the washer drains the water and you hear the motor running (making noise but not spinning), it is likely you have a broken motor coupler.^{[2]
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Make sure you unplug the wiring assembly from the drive.^{[5]
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Question

My GE washer spins but clothes are still wet - what can it be?

Community Answer

Does it sound as loud as it normally does? If it doesn't, it can be either a bad motor coupler or bad control board.

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Washer is agitating but tub is not spinning. What should I do?

Community Answer

Get an appliance repairman. It could be as cheap as your lid switch or it could be most of the way to a new washer if your motor, transmission or clutch are dying.

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My GE Washing Machine does not spin. The belt seems okay. What else could have happened?

Community Answer

It could be as cheap as your Lid Switch or it could be most that your motor, transmission or clutch are dying.

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For Roper brand washing machines this is a very easy task.

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Warnings

Make sure that you disconnect your washing machine from the wall outlet before attempting to do any repairs. Electricity is dangerous, but if you treat it with respect and follow the safety instructions, you will be OK.

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